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Archive for Hostgator Review

Hostgator Review: Who, When, What, and How?

I think I still owe you guys a detail introduction on Hostgator. I was reluctant to write about this because it’s boring covering all the history stuffs of a company and I thought consumers would be more interested in what they can get.

However I was wrong. In fact what I learned is that some shoppers are interested in knowing the company’s details before they order their hosting package. So for friends who asked me to cover more on Hostgator’s company details, here’s the information.

Hostgator Homepage

Hostgator office

Who’s the boss behind Hostgator?

Brent Oxley is the founder and current CEO of Hostgator.

When Hostgator started off their business?

Hostgator started off their business back in year 2000. Hostgator’s current success is quite an amazing story as the company is actually an one-man-operation company based in Brent’s (the founder) university dorm room at Florida Atlantic University.

What is the size of Hostgator at current time?

Hostgator grew fast, very fast. They were first started with just 3 servers and are now running on over 5,000 servers. The company’s HQ recently moved into a new 20,000 square foot office building in Houston, Texas and has added more than 150 employees.

The success of the company is recognized when they were named one of the fastest growing private companies in United States (ranked 21st for nation and ranked 2nd in Texas) by Inc. Magazine.

How Hostgator achieved such level of success?

I’m not a professional business analyst thus have no accurate answer for the question. But in case you want my opinions, here’s it.

Features wised, Hostgator hosting solutions are very comprehensive. Generally, no matter what is your purpose of getting web hosting, they have the right solution for you. At the time of writing, Hostgator offer hosting services in three major categories: Shared Hosting, Dedicated Hosting, and Reseller Hosting packages. Each of these hosting package offers powerful features which include good storage and bandwidth as well as other supporting features.

Listed above are the tangibles features that can be compared and reviewed. However, from the user’s point of view, I think “treating the customers right” is what brought Hostgator to today’s success.

Hostgator are, by now, the best hosting companies in my list (yes, it outranked Bluehost by now) – the kind of attention I’m getting in term of customer supports and needs is abnormally high. Hostgator had been improving their users experience in the past and they are now still doing the same thing (in fact they recently just invested in cPanel upgrading and customer tickets system). Sure the price of Hostgator is a little higher than the rest – but the service quality is worth every penny of it.

Hostgator’s Web Hosting Features

I would like to pull in Hostgator’s hosting features as the end of the article. Readers who get interested in Hostgator are recommend to click here and place your orders. (Yup, that’s my affiliate link and please – that’s the only way I earn the income to support my writing and hosting fees for this blog. Why not do me a favor since it’s not costing you any extra.)

You can check my previous post for Hostgator’s shared hosting plan; while here are the dedicated and reseller hosting plans for Hostgator.

Hostgator Dedicated Hosting Plan

Dedicated hosting is a kind of hosting service where you rent the whole server as your own. You can run multiple websites on a dedicated hosting but you’ll be the only client using that particular computer.

Linux Servers Basic Standard Elite Pro
Processor P4 2.4GHz Dual-Core 3040 Xeon Dual-Core 3040 Xeon Quad-Core 3210 Xeon
Setup Fee Free Free Free Free
Monthly Price $174.00 $219.00 $279.00 $374.00
DDR Memory 1024MB 1024MB 4096MB 4096MB
Hard Drive (SATA) 80GB 250GB 2 x 250GB 2 x 500GB
Bandwidth 1,500GB 1,500GB 2,500GB 2,500GB
Domains Unlimited Unlimited Unlimited Unlimited
MySQL Databases Unlimited Unlimited Unlimited Unlimited
IP Addresses 5 10 10 10
Private SSL Yes Yes Yes Yes
Fantastico Yes Yes Yes Yes
IP Deny Manager Yes Yes Yes Yes
Soho Launch Yes Yes Yes Yes
Managed Server? Yes Yes Yes Yes

More details on Hostgator’s dedicated hosting.

Hostgator Reseller Hosting Plan

Clients who take up reseller hosting account can, well, resell their hosting capacity. You would be amazed how easy and cheap it is to become your very own web hosting company. Hostgator offer you all the tools and support needed to have you up and running in just a few minutes time. All of our reseller hosting plans allow you to create unlimited web sites under your own packages, prices, and brand.

Reseller Plans Aluminum Copper Silver Gold Diamond
Disk Space 24 GB 40 GB 60 GB 80 GB 100 GB
Bandwidth 250 GB 350 GB 500 GB 600 GB 700 GB
Monthly Price $24.95 $34.95 $49.95 $74.95 $99.95
Private Name Servers Yes Yes Yes Yes Yes
Free Billing System Yes Yes Yes Yes Yes
24×7 Supports Yes Yes Yes Yes Yes
Domains Unlimited Unlimited Unlimited Unlimited Unlimited
MySQL Databases Unlimited Unlimited Unlimited Unlimited Unlimited
Private SSL Yes Yes Yes Yes Yes
Fantastico Yes Yes Yes Yes Yes

More details on Hostgator’s reseller hosting.

Hostgator Customer Feedbacks

I was reading quite some good words left at Hostgator forum and think it’s appropriate to quote some of them here.

Hostgator User Reviews

HostGator: You Had Me At ‘Hello!” – kevo777 @ 03-03-2009

After coming from such a bad experience at GoDaddy I had to post and share how really great HostGator has been just in the few days I’ve been a member.

I so very much appreciate the minimalist design with HostGator’s web presence, including the home page and cPanel. Anyone who has a domain or host account with GoDaddy knows how busy their site is! It’s a mess IMHO.

Maybe I’m just imagining it but I really think my site with HostGator is snappier. True, the account is only 3 days old and it wasn’t a site transfer; just a clean fresh WordPress install. But even when my site was fresh with GoDaddy there seem to be some lag. Perhaps they install more accounts per server on their shared hosting then HostGator does? At any rate, thank you HostGator!! WOOHOO!!!

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Completely awesome – logbert @ 14-03-2009

I used to host with GoDaddy and hated it. So awful. So I switched last year to HostGator. Even if you guys didn’t offer way more features and better support, you’re still like 9,000 times better because your administrative interface isn’t a confusing mess.

Anyway, I’ve been hosting here for about a year now and am really happy with it. I’ve seen virtually no downtime, support has been great, and as dumb as it seems, I’m most happy because I don’t have to pay extra to see totally normal things like raw Apache access and error logs and accessing a database remotely.

Thanks for the great service.

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Very happy! – seaspiritnw @ 14-03-2009

I have been with HG for just one month but I have to say I am very pleased so far. There were a few questions and a couple of problems I had and chat support was great… they walked me through what I needed to do. My being new at using Joomla and not knowing what was wrong..they found one of the problems was actually with Joomla, and found a link to what I needed at Joomla to fix that issue. If not for them I would probably still be pulling my hair

In my opinion they went beyond what I expected to help me out, and were patient with my crazy questions and very nice. My first regular payment just came out and it was so nice to see it went smoothly and was exactly what they said I would be billed…just as the first month was really only 1 penny!

Thank you HG for making my first paid hosting a nice experience!

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Customer Feedbacks on Hostgator hosting services

Favorite Hostgator customer feedbacks

Of all the reviews I read at Hostgator’s forum, this forum post comes with the best detail and it’s especially helpful for those who wish to switch their current web host.

Host Gator Saved My Business! – marko1 @ 14-03-2009

A giant Thumbs Up to Host Gator…

About three weeks ago, I learned my existing host was being bought out by a larger company with a terrible reputation that planned to migrate all sites to their ‘advanced’ platform.

The old host was excellent – good service, good up-time, competitive prices, personal support and so on. The reviews on this new host are probably the worst on the web. My decision was easy that I had to find somewhere else to host my sites or I could find myself out of business very quickly. I had read stories online about this company loosing entire vps’, providing empty backups and having downtime measured in weeks.

I had almost 100 sites under a reseller plan with the previous host and searched the web to find either a new reseller plan, vps or dedicated server. I decided that the Windows Elite Dedicated Server from Host Gator was the way to go. It took less than 48 hours for Host Gator to prepare the server and I have spent the last two weeks, night and day transferring my web sites and preparing the server.

Even though I transferred my sites, I have not told that new company yet. I am watching as they attempt to migrate my sites and can see the errors and problems I would have to deal with if I stayed there. They even go as far as changing your code to work on their new platform – totally unacceptable!

I am extremely pleased with how smooth this migration went to Host Gator and will be purchasing a Linux Reseller plan this week for several of my Linux sites and as my business grows I can see another Windows Dedicated server in my future. I did encounter one problem on my new server which was answered within 20 minutes from a Host Gator tech through the ticket system.

Keep up the good work!

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In case you are still wondering about Hostgator hosting service, my only advice is ‘JUST DO IT!’ Hostgator provide 45 days money-back trial period. You can get full refund if you’re unhappy with them during this period.

Hostgator Server Status

One thing I like so much about Hostgator is their server stability. Hostgator hosting is so reliable that I hardly find anything to complain everytime I check on my account’s server status. Go check for yourself and try out Hostgator hosting for free for 30 days. I am not saying this because of my business relationship with the company. Yes, Hostgator pays me when my readers signup via my affiliate link but I take pride in promoting them. In fact, I recommend Hostgator when was asked by friends and families!

Hostgator server status

For your inforamtion, here’s a quick view on Hostgator’s recent server status. Everything seems fine and I’m especially happy with its server load level.

Hostgator Sucks!

Yeah, Hostgator sucks. That’s true according to all the haters who contribute their input here: Search Google: Hostgator Sucks.

But if that’s how you judge the quality of a hosting company then Hostgator, apparently, doesn’t suck at all. Results on Google searc for Hostgator Rocks outnumbered the search results by more than 10 times and there are hundreds of thousands of Hostgator lovers leave positive comment on the company.

So does Hostgator suck?

Well, it depends. There are tons of reasons why a hosting company gets complaints. Not every bit of the reasons are valid and sometimes, people are complaining just because they are expecting too much from a good thing.

More of the time, I think people on the Internet just like complaining. They think they will get extra by putting up hate words and rants. Hostgator, as one of the fastest growing hosting companies in United States operate hundreds of thousands websites online. With that much of clients being served, I think it’s fair to say that the hosting company can’t please everyone to the max.

Should I go with Hostgator hosting?

For those who’re worried by the negative comments, note that Hostgator offer a long trial period where you can test Hostgator service risk free. The best hosting review you can get is by reviewing the hosting company yourself. If you are unhappy with any part of their service, simply resign from the subscription and you’ll get your full refund back.

Isn’t better?

And after all, not everyone thinks Hostgator sucks. As mentioned earlier there are more fans than haters for Hostgator. Take me for example, I had been operating websites for years and I’m happy with their services all the time.

Hostgator sucks? Never in my dictionary.

Expert reviews on Hostgator hosting service

Some voice from other Hostgator’s user perhaps? Thanks Phil for the guest articles – I hope you can benefit from this Hostgator review.

Guest Articles:Hostgator Hosting Review

In the circle of web hosting companies, Hostgator has emerged as one of the most popular company around. They achieve this because they deliver what they promise. It is as simple as that. Their customers are pleased with their service because they pick up the phone and solve their problems every time. Not only do they answer phone, they also reply email enquiries, respond to live chat as well. No wonder they get such high rating from their customers. When you have happy customers, it is hard to say no to success.

However, if you just glance through HostGator, you would not feel that this provider is something that you would be interested in. Their generic website is dull with a slogan which is also dull. It says ‘We eat up the competition’. It uses a cpanel and standard set up which is an average for web host companies.

This simplicity is the key to their success. They seem to be transparent and let you know everything about them. So, you won’t feel like there is a marketing ploy or any undisclosed terms about them. What you see is what you get. Their terms of service with HosGator are as simple as their order process. You can order your website with ease and it only takes up around 5 minutes. Their billing details are displayed so you can track it in every page of your order. Finally, you can pay via credit card, paypal or even debit card. All this features makes HostGator such a user friendly provider among its competition. Below is a review on the feature and performance on HostGator.

Hostgator’s Features Review

HostGator uses the Linux system. This means that they can only provide Linux hosting. Nevertheless, it is heard that they are planning to improve their service by adding windows system hosting in their services. They provide all their features in all their packages and this is what consumers need to build a serious website. For consumers who may need additional domains, their Baby and Swamp package allows unlimited domain add-ons. This gives you the ability to have multiple sites. HostGator uses cpanel, the best controlled panel available in the market. Furthermore, you will also get Fantastico script installer which let you open most of the open source scripts with just a few clicks. They also support PHP4 and PHP5, SSH, Cron jobs, Python, Ruby on Rails and so on. The packages also include sufficient POP3 accounts.

Hostgator’s Performance Review

All the websites hosted by Hostgator is placed in their Dual Xeon servers. These servers are located in their data center located in Dallas. The data center connects to 10 backbone providers providing 99.9% uptime with a standard industry guarantee. A test done on a website hosted by HostGator using a third party uptime monitor shows result that HostGator provides 99.98% uptime. This test was done from February2008 till the end of April. For more than 3 months, HostGator was able to provide unchallenged performance by other host companies. This is the proof that Hostgator has to say that they are the best in the field.

Article by Phil Anderson – experienced web writer.