Well, it’s not just me who think Hostgator is good. There’re tons of real, satisfied, customers leaving positive feedbacks on Hostgator. I find some of these reviews useful and thought it might be good for your references.
So, here goes.
Nick7268: A very good experience!
Customer complimenting Hostgator’s customer supports and asking for more bandwidth for the reseller account.
A very good experience
I have to make this post in special for give thanks to the people of hostgator.com they make me easy to start my webhosting initiative, that was not easy to me in the past. to many bad companys and worse technical suport.
i arrive in hostgator after a good coincidence, one friend of mine was in need of hosting of one of their sites because her old provider was hacked situation that put her in high stress. i make my research and found that hostgator was the right one for her. she buy an account then i make the review so i found it was i look for for me then i decided to make the jump so i am here. the service is better i have no doubt and always have received answers at time of my technical problems.
maybe i have a sugestion for the resellers, when a persona grows in need you have a roof top on 100 gigas of space and perhaps someone found that this is not enough. the other thing is the transfer, it will be a nice thing to have bandwith more higher for reseller hosting.
Thanks hostgator.com
– by nick7268, 08-15-2008 08:39 PM
James G.: Great Value, Fast Support!!!
Customer who bought baby-gator hosting plan and is extremely happy with the tech support given and thinks that Hostgator offer great value of service.
Great Value, Fast Support!!!
I’ve been using Host Gator for my personal sites for about 5 months now.
(just recently upgraded from the ‘hatchling’ to a ‘baby’ account so that I can use the ‘addon domain’ feature).
Tech support is great and fast!!!
(often getting a response and resolution within minutes)
After upgrading to the ‘baby’ account, I had some problems figuring out how to go about controlling my sub-domains within the addon-domains. Tech Support recommended I use the x3 theme for cpanel… after my request, they changed my cpanel theme over to x3, and things are good
Thanks to all the staff who’s helped me out these past few days… and I hope Host Gator continues to offer this level of 24 hour support!!!
To be perfectly honest… I try to support my local businesses, but so far, Host Gator is the most competively priced host (and all my sites are non-profit). If I ever switch, it will be because there is a canadian host that can ‘match’ Host Gators value and service.
Thanks,
– by James Gerber, 09-09-2008 12:43 AM
SoftwareCandy: Almost 4 months now – HostGator rocks!
Technical guys who got help from Hostgator’s supports in Perl module installation.
Almost 4 months now – HostGator rocks!
For my soon-to-be-launched web site (Software Candy), I needed a Perl module that is critical to one of my products. I couldn’t find it in the installed list, so I opened a ticket requesting that module to be installed.
Within less than an hour, HostGator’s support (thank you Bill H.) installed that module, flawlessly, smoothly and without any problem whatsoever. It works so nicely.
For that, HostGator receives a PERFECT 10 out of 10!
– by softwarecandy, 09-09-2008 11:06 PM
Ron: Thanks for four years and counting…
Long term customers commenting on Hostgator services.
Thanks for four years and counting…
I have been on a dedicated server since Feb 07 with HostGator. Before that on a shared server since Apr 04.
Through all of these years, I only experience only a few issues. Hostgator was especially helpful to me when I was on vacation and someone had installed a spammer’s script on one of my sites. They locked down and cleaned up the “problem” for me while all I could really do was send emails of “Thanks Guys!!!” from a public email account until I got back home. I have found it easier to send an email / ticket to the support team and let them do what they do best…. that way I don’t screw up something because I think I know what I am doing…and not have any headaches.
For the most part, I have little interaction with the support team. Which, is a quiet good thing. It quietly means that months after months go by without a burp on the hosting service. When I do need something, like an SSL certificate installed or some other request, I have to go back in the archive email folders to figure out my Hostgator login and password to create a ticket…
My experience has been a favorable one here and I thank the Hostgator support team for all of their assistance throughout the years.
– by Ron, 07-29-2008 04:35 PM

Well that’s all for the moment. I’ll be checking Hostgator feedbacks online from time to time and will share more with you in case I found any good ones. For the time being, in case you wish to have your words about Hostgator spread, why not email me at jerry [a] hostgatorsecretrevealed.com.
I’ll be more than happy to publish your useful comment here. Till then, cheers!