Best HostGator Web Hosting Plan

Yeah, Hostgator sucks. That’s true according to all the haters who contribute their input here: Search Google: Hostgator Sucks.

But if that’s how you judge the quality of a hosting company then Hostgator, apparently, doesn’t suck at all. Results on Google searc for Hostgator Rocks outnumbered the search results by more than 10 times and there are hundreds of thousands of Hostgator lovers leave positive comment on the company.

So does Hostgator suck?

Well, it depends. There are tons of reasons why a hosting company gets complaints. Not every bit of the reasons are valid and sometimes, people are complaining just because they are expecting too much from a good thing.

More of the time, I think people on the Internet just like complaining. They think they will get extra by putting up hate words and rants. Hostgator, as one of the fastest growing hosting companies in United States operate hundreds of thousands websites online. With that much of clients being served, I think it’s fair to say that the hosting company can’t please everyone to the max.

Should I go with Hostgator hosting?

For those who’re worried by the negative comments, note that Hostgator offer a long trial period where you can test Hostgator service risk free. The best hosting review you can get is by reviewing the hosting company yourself. If you are unhappy with any part of their service, simply resign from the subscription and you’ll get your full refund back.

Isn’t better?

And after all, not everyone thinks Hostgator sucks. As mentioned earlier there are more fans than haters for Hostgator. Take me for example, I had been operating websites for years and I’m happy with their services all the time.

Hostgator sucks? Never in my dictionary.

Just a quick note that Hostgator had released a new theme for the control panel. The latest theme design feels much better and the new ‘domain search/transfer’ feature on top of the page is very handy.

Quick view on Hostgator’s cPanel Theme

It’s always a good thing to see your hosting company is improving. Hostgator never fail to impress me with their determination to provide better and faster supports to their clients. If you ever submit a ticket to Hostgator recently you’ll notice there are quite some changes with Hostgator’s ticket system.

Hostgator’s new ticketing system

First, the control interface of customer support is different now. The designs look cleaner and it’s more user-friendly. More over, you’ll notice a friendly message from Brent (founder of Hostgator) regarding on the upgrades. This change will inject better automation and increase efficiency of the customer support team.

What’s more behind this is that the upgrading of ticket system is just a part of Hostgator’s latest project named ‘Gator’, where the system will evolve into an integrated billing, affiliate, chat, and ticket system. According to Brent, Hostgator’s old system needs upgrade desperately. The system, lack of modern IT automation, is using ModernBill for billing, Kayako for tickets, LivePerson for chat, and a hacked up version of ultimate for affiliates.

The new system on the other hand will improve a lot in term of customer-support interaction (such as customers can rate all HostGator responses), spam detecting, as well as employees management at Hostgator’s end. According to Brent, when everything has been completed it will result in millions a year in savings and at least a 30% increase to staff productivity.

It’s no wonder that the folks at Hostgator seems excited with this change and saying that ‘Freedom is coming’. Hopefully the price will not increase when the productivity leveled up.

Hostgator seperate its hosting plan to major three: HatchlingGator Hosting, BabyGator Hosting, and Busines Hosting. Hosting plans are divided based on its disk space and bandwidth allocation as well as some other addon hosting features.

In a quick glance, here’s the overview of Hostgator hosting plans.

* Hostgator upgraded its hosting plan in late October.

Server uptime is always the most important issue for web hosting shoppers. When you host a website, you do not want any of your website visitors bump into a blank page due to web host outage. This explains why most hosting review websites focus a lot on tracking hosting server uptime.

One of the hosting review that did a good work on checking Hostgator uptime is HostgatorReview.org. Quoting from the website, we can see that Hostgator is recording a respectable hosting uptime for August.

Refer figure below for Hostgator hosting uptime – you’ll be surprise how well the hosting perform.

Hostgator Hosting Uptime

As you can see from the chart, Hostgator recorded a 99.94% of hosting uptime for month August. This is a very good results and folks at Hostgator should be very proud of it!

In case you’re wondering about Hostgator server reliability, you can be assured that the hosting service by Hostgator is well above average and it’s recommended by most hosting review website.