Best HostGator Web Hosting Plan

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Common pitfalls with cheap hosting

Cheap web hosting

Web hosting industry is a competitive industry. Especially during bad time like now, hosting companies are slashing their price to win customers and to stay alive in business. But is cheap the best? Should we evaluate a web host just by its price tag? As a user, we must be cautious of the cheap hosting because it might be one of those that only care about getting you money. Some companies will try all sorts of marketing tricks to sell you their service. There are many disadvantages with low-cost web hosting services as most of them will fail to deliver proper service.

Cheap hosting = poor support?

The issue with cheap hosting is that it only provides the minimal service (well what do you expect? It is a budget service!) Yes without doubt such hosting companies will provide support that’s good enough for you to put up and run a website. However, it lacks the most important part which is the support. Some companies do prepare support but it is very limited and to be frank, it feels like you have no one backing you up at all. Even though some companies put up 24/7 support in their advertisement but this never really becomes a reality once you start using their service. So, it is very important for you to be able to find a company that provides some sort of support. You can know this by testing their support with emails to see if they reply or not.

Service Level Agreement

Another common pitfalls with cheap hosting is the Service Level Agreement.

It’s important to read the SLA throughly before signing up any web host as it is a legal agreement that ensure the hosting company’s level of service. A responsible web host always offer clearly written SLA to states their service transparently and to guarantees the service quality. But this not the case for most cheap hosting services. In fact, some budget hosting companies do not even provide this agreement. In case you come across one, stay away form them and look for the next one.

Reseller hosting

Cheap hosting also has another drawback with the intrusion of middleman. Sometimes, when you are in the process or getting a new hosting, you are not really dealing with the company but with a middleman. These middlemen are known as reseller hosting. They are people who are agent that sell hosting packages to make profit. The problem with reseller is that you must also find a good one in order to benefit from you cheap hosting.

So, to make a conclusion, there is actually no big problem with cheap hosting. It is a choice that we can. Although cheap, we still have to pay for it and the most important part is t get a good working web hosting to provide the service that we need. Of course, we cannot get fantastic service but at least we can get sufficient service to run a smooth website.


Hostgator Review: Who, When, What, and How?

I think I still owe you guys a detail introduction on Hostgator. I was reluctant to write about this because it’s boring covering all the history stuffs of a company and I thought consumers would be more interested in what they can get.

However I was wrong. In fact what I learned is that some shoppers are interested in knowing the company’s details before they order their hosting package. So for friends who asked me to cover more on Hostgator’s company details, here’s the information.

Hostgator Homepage

Hostgator office

Who’s the boss behind Hostgator?

Brent Oxley is the founder and current CEO of Hostgator.

When Hostgator started off their business?

Hostgator started off their business back in year 2000. Hostgator’s current success is quite an amazing story as the company is actually an one-man-operation company based in Brent’s (the founder) university dorm room at Florida Atlantic University.

What is the size of Hostgator at current time?

Hostgator grew fast, very fast. They were first started with just 3 servers and are now running on over 5,000 servers. The company’s HQ recently moved into a new 20,000 square foot office building in Houston, Texas and has added more than 150 employees.

The success of the company is recognized when they were named one of the fastest growing private companies in United States (ranked 21st for nation and ranked 2nd in Texas) by Inc. Magazine.

How Hostgator achieved such level of success?

I’m not a professional business analyst thus have no accurate answer for the question. But in case you want my opinions, here’s it.

Features wised, Hostgator hosting solutions are very comprehensive. Generally, no matter what is your purpose of getting web hosting, they have the right solution for you. At the time of writing, Hostgator offer hosting services in three major categories: Shared Hosting, Dedicated Hosting, and Reseller Hosting packages. Each of these hosting package offers powerful features which include good storage and bandwidth as well as other supporting features.

Listed above are the tangibles features that can be compared and reviewed. However, from the user’s point of view, I think “treating the customers right” is what brought Hostgator to today’s success.

Hostgator are, by now, the best hosting companies in my list (yes, it outranked Bluehost by now) – the kind of attention I’m getting in term of customer supports and needs is abnormally high. Hostgator had been improving their users experience in the past and they are now still doing the same thing (in fact they recently just invested in cPanel upgrading and customer tickets system). Sure the price of Hostgator is a little higher than the rest – but the service quality is worth every penny of it.

Hostgator’s Web Hosting Features

I would like to pull in Hostgator’s hosting features as the end of the article. Readers who get interested in Hostgator are recommend to click here and place your orders. (Yup, that’s my affiliate link and please – that’s the only way I earn the income to support my writing and hosting fees for this blog. Why not do me a favor since it’s not costing you any extra.)

You can check my previous post for Hostgator’s shared hosting plan; while here are the dedicated and reseller hosting plans for Hostgator.

Hostgator Dedicated Hosting Plan

Dedicated hosting is a kind of hosting service where you rent the whole server as your own. You can run multiple websites on a dedicated hosting but you’ll be the only client using that particular computer.

Linux Servers Basic Standard Elite Pro
Processor P4 2.4GHz Dual-Core 3040 Xeon Dual-Core 3040 Xeon Quad-Core 3210 Xeon
Setup Fee Free Free Free Free
Monthly Price $174.00 $219.00 $279.00 $374.00
DDR Memory 1024MB 1024MB 4096MB 4096MB
Hard Drive (SATA) 80GB 250GB 2 x 250GB 2 x 500GB
Bandwidth 1,500GB 1,500GB 2,500GB 2,500GB
Domains Unlimited Unlimited Unlimited Unlimited
MySQL Databases Unlimited Unlimited Unlimited Unlimited
IP Addresses 5 10 10 10
Private SSL Yes Yes Yes Yes
Fantastico Yes Yes Yes Yes
IP Deny Manager Yes Yes Yes Yes
Soho Launch Yes Yes Yes Yes
Managed Server? Yes Yes Yes Yes

More details on Hostgator’s dedicated hosting.

Hostgator Reseller Hosting Plan

Clients who take up reseller hosting account can, well, resell their hosting capacity. You would be amazed how easy and cheap it is to become your very own web hosting company. Hostgator offer you all the tools and support needed to have you up and running in just a few minutes time. All of our reseller hosting plans allow you to create unlimited web sites under your own packages, prices, and brand.

Reseller Plans Aluminum Copper Silver Gold Diamond
Disk Space 24 GB 40 GB 60 GB 80 GB 100 GB
Bandwidth 250 GB 350 GB 500 GB 600 GB 700 GB
Monthly Price $24.95 $34.95 $49.95 $74.95 $99.95
Private Name Servers Yes Yes Yes Yes Yes
Free Billing System Yes Yes Yes Yes Yes
24×7 Supports Yes Yes Yes Yes Yes
Domains Unlimited Unlimited Unlimited Unlimited Unlimited
MySQL Databases Unlimited Unlimited Unlimited Unlimited Unlimited
Private SSL Yes Yes Yes Yes Yes
Fantastico Yes Yes Yes Yes Yes

More details on Hostgator’s reseller hosting.


Hostgator Sucks!

Yeah, Hostgator sucks. That’s true according to all the haters who contribute their input here: Search Google: Hostgator Sucks.

But if that’s how you judge the quality of a hosting company then Hostgator, apparently, doesn’t suck at all. Results on Google searc for Hostgator Rocks outnumbered the search results by more than 10 times and there are hundreds of thousands of Hostgator lovers leave positive comment on the company.

So does Hostgator suck?

Well, it depends. There are tons of reasons why a hosting company gets complaints. Not every bit of the reasons are valid and sometimes, people are complaining just because they are expecting too much from a good thing.

More of the time, I think people on the Internet just like complaining. They think they will get extra by putting up hate words and rants. Hostgator, as one of the fastest growing hosting companies in United States operate hundreds of thousands websites online. With that much of clients being served, I think it’s fair to say that the hosting company can’t please everyone to the max.

Should I go with Hostgator hosting?

For those who’re worried by the negative comments, note that Hostgator offer a long trial period where you can test Hostgator service risk free. The best hosting review you can get is by reviewing the hosting company yourself. If you are unhappy with any part of their service, simply resign from the subscription and you’ll get your full refund back.

Isn’t better?

And after all, not everyone thinks Hostgator sucks. As mentioned earlier there are more fans than haters for Hostgator. Take me for example, I had been operating websites for years and I’m happy with their services all the time.

Hostgator sucks? Never in my dictionary.


Hostgator’s all new customer support system

It’s always a good thing to see your hosting company is improving. Hostgator never fail to impress me with their determination to provide better and faster supports to their clients. If you ever submit a ticket to Hostgator recently you’ll notice there are quite some changes with Hostgator’s ticket system.

Hostgator’s new ticketing system

Hostgator Ticket System

First, the control interface of customer support is different now. The designs look cleaner and it’s more user-friendly. More over, you’ll notice a friendly message from Brent (founder of Hostgator) regarding on the upgrades. This change will inject better automation and increase efficiency of the customer support team.

What’s more behind this is that the upgrading of ticket system is just a part of Hostgator’s latest project named ‘Gator’, where the system will evolve into an integrated billing, affiliate, chat, and ticket system. According to Brent, Hostgator’s old system needs upgrade desperately. The system, lack of modern IT automation, is using ModernBill for billing, Kayako for tickets, LivePerson for chat, and a hacked up version of ultimate for affiliates.

The new system on the other hand will improve a lot in term of customer-support interaction (such as customers can rate all HostGator responses), spam detecting, as well as employees management at Hostgator’s end. According to Brent, when everything has been completed it will result in millions a year in savings and at least a 30% increase to staff productivity.

It’s no wonder that the folks at Hostgator seems excited with this change and saying that ‘Freedom is coming’. Hopefully the price will not increase when the productivity leveled up. 🙂


Learn A to Z on hosting overselling: Noshosts.com

“Overselling” is always a big issues for website owners and hosting companies.

Overselling in web hosting industry simple means a hosting provider is selling more resources to it’s customers than it actually has. Stretching the resources beyond the limits represents better profit margin for the hosting company (thus allow users to host with a lower cost) but in the same time, a great risk for customer.

When planned carefully, overselling allows web hosting companies to operate more efficiently, where this in fact can be benefiting for the customers – lower hosting costs, better hosting features, more free promotional vouchers, etc.

However, overselling can be the pain in the butt when irresponsible hosting companies play it bad. Heavy downtime, extremely slow server response time, lost of data – these are all the terrible consequences of overselling.

There’s a good place that I used to learn a lot about web hosting overselling – No OverSelling Hosts (www.noshosts.com). At www.noshosts.com, you can learn everything about overselling, from how to catch an oversold web hosts to shop for no-oversell-certified hosting companies.